Crowne Plaza Cabana Hotel, an IHG Hotel

The staff was hands down the best part of my stay. Beth and Ron at the front desk were helpful and accommodating at every turn. Andres and his manager were exceptional for breakfast. Housekeeping -Andre, and the women, were both extremely helpful and professional. Well- dressed too. The woman in the bar, kind, helpful, and professional. The staff take pride in their level of customer service.

Property is clean. Pretty kept up. We were there for a medical appointment at Stanford. Second time we stayed at the hotel. pretty close to Stanford. Like the noon check out. Rooms are pretty spacious. Beds are high, pretty firm and comfortable. Bathroom is pretty big, nicely done. Pool area is nice. Lobby is big and updated. Staff were very accommodating and helpful. First room was in a hard place to access from parking lot and the changed my room when I requested. I asked for extra blankets and they brought them to my room in under 3 minutes.

This was the second time I stayed at this property in the last 6 months and it was just as good as the first. The restaurant on site was perfect. The staff was so friendly and the food hot and tasty. Eating outside next to the fire pit just enhanced the experience. I was able to get into the pool this time and not be overwhelmed by children. But the best part of the hotel are the beds!! These were the most comfortable beds I’ve ever been in. I will definitely be back!

I guess this is a “first impression thing.“ Ron at the front desk made us feel so welcome when we arrived that evening. He took time with us and was genuine and knowledgeable. The hotel was clean and had some great memories for my sweetheart. Will visit again!

Gave us an extra breakfast for my kids. Pool was beautiful.